Cybersecurity

How to avoid 3 prevalent cyberthreats

Cyberattacks are a very real threat to your business. Here are some tips on how to avoid some of the most types of attack, specifically phishing, ransomware, and man-in-the-middle attacks. Prevention is the best defense in these cases, especially using encryption and backups with other techniques.
data encryption

What is data encryption, really?

Excerpt (250-300 chars) You might have heard of data encryption before, but what, exactly, is it? There are different types that work better for different purposes, but all types provide an effective defense. Here’s everything you need to know about protecting your business’s information.
VOIP calls

7 ways to improve the quality of your VoIP calls

So your VoIP network is giving you problems: dropped calls, quiet voices, and "jitter". Here are fixes to several common VoIP call problems, ranging from simple to extensive. How to use an Ethernet cable, configure your phone or network settings, and add network hardware.
VoIP phones

Need help choosing the perfect VoIP phone?

You're thinking of migrating to a VoIP phone system, but where to start? The options available might seem like a lot, so we’ve broken down a few of them for you. Screen options, headset support, and power over ethernet, to name a few. You may even be able to use your existing phones.
Book with tech icon

How to build an effective IT knowledge base

An effective IT knowledge base has multiple creators, lays out solutions to common problems and is organized for easy navigation. What are the common issues that IT personnel have to deal with? What are questions that end users most often ask? Start building your knowledge base around these topics.
IT roadmap

6 steps to a better IT roadmap

An IT roadmap is a strategy to help your organization develop,…
documentation

4 ways good documentation can help your business

As a business owner, you probably love brainstorming with staff…
Man speaking to a group of people at a table

5 tips for effectively managing vendor relationships

The success of any business that uses vendors is dependent on the relationship running smoothly. Without good management of these relationships, you could find yourself in a situation where your customers can't get what they need. Here are 5 steps you can take to improve your vendor relationships.
Woman checking on a colocated server status.

6 benefits of moving your data to a colocation facility

Storing data in-house is not always the cheapest or simplest solution. Moving your on-premises server to a colocation facility could save you time, money and hassle. Here are just a few of the reasons why it might be the right decision for your business.
empty office with boxes and computers waiting to be moved or unpacked

Your IT checklist for planning an office move

Before moving to a new office, you need to make an IT checklist to ensure a smooth transition. Moving locations is also a great time to consider upgrading some of your technology. Follow these guidelines to make sure you don't experience problematic business interruptions during or after your move.