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How to avoid 3 prevalent cyberthreats

Cyberattacks are a very real threat to your business. Here are some tips on how to avoid some of the most types of attack, specifically phishing, ransomware, and man-in-the-middle attacks. Prevention is the best defense in these cases, especially using encryption and backups with other techniques.

What is data encryption, really?

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You might have heard of data encryption before, but what, exactly, is it? There are different types that work better for different purposes, but all types provide an effective defense. Here’s everything you need to know about protecting your business’s information.

7 ways to improve the quality of your VoIP calls

So your VoIP network is giving you problems: dropped calls, quiet voices, and “jitter”. Here are fixes to several common VoIP call problems, ranging from simple to extensive. How to use an Ethernet cable, configure your phone or network settings, and add network hardware.

Need help choosing the perfect VoIP phone?

You’re thinking of migrating to a VoIP phone system, but where to start? The options available might seem like a lot, so we’ve broken down a few of them for you. Screen options, headset support, and power over ethernet, to name a few. You may even be able to use your existing phones.

How to build an effective IT knowledge base

An effective IT knowledge base has multiple creators, lays out solutions to common problems and is organized for easy navigation. What are the common issues that IT personnel have to deal with? What are questions that end users most often ask? Start building your knowledge base around these topics.

6 steps to a better IT roadmap

An IT roadmap is a strategy to help your organization develop, communicate and implement IT initiatives. An effective roadmap should: Aid in long-term planning Clarify the company’s priorities Sync strategic priorities with IT initiatives While there are different types of roadmaps such as an IT project roadmap, an enterprise IT roadmap and an IT architecture […]

4 ways good documentation can help your business

As a business owner, you probably love brainstorming with staff members, interacting with customers, and seeing your brand grow. At the same time, the thought of bookkeeping might make your eyes glaze over. It’s all too easy to ignore documentation as you pursue the more exciting elements of entrepreneurship. However, it’s vital to keep records […]

5 tips for effectively managing vendor relationships

The success of any business that uses vendors is dependent on the relationship running smoothly. Without good management of these relationships, you could find yourself in a situation where your customers can’t get what they need. Here are 5 steps you can take to improve your vendor relationships.